Refund & Cancellation Policy
This policy explains how trials, cancellations, and refunds work for NodPulse subscriptions. It is part of our Terms of Service.
Monthly subscriptions
Paid plans are billed monthly in advance. Each payment covers the upcoming one-month billing period for your plan and its domain allowance.
The Shield 14-day trial
The Shield plan starts with a 14-day free trial that requires a valid card. You are not charged during the trial. If you cancel before the trial ends, you are never charged. If you do not cancel, your card is charged at the end of the trial and the subscription continues month to month.
Cancelling
You can cancel at any time from your dashboard or by emailing support@nodpulse.com. Cancellation stops future renewals. Your plan stays active until the end of the billing period you have already paid for, and then it ends. We do not bill you again after you cancel.
Refunds
Because plans are billed monthly and you can cancel at any time to prevent the next charge, we generally do not provide refunds for the current or past billing periods, and we do not pro-rate partial months. The trial exists so you can evaluate Shield at no cost before any charge.
Exceptions
We want you treated fairly. If you were charged in error, charged after a timely cancellation, or could not use the Service because of a sustained failure on our side, contact support@nodpulse.com and we will review your situation and issue a refund or credit where appropriate. Nothing in this policy limits rights you may have under applicable consumer-protection law.
Changes
We may update this policy from time to time; changes are posted here with a new effective date and apply to billing periods that begin after the change.
Contact
North South Industries, Rapid City, South Dakota, USA. Email support@nodpulse.com.